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The Influence of Perceptions of Risks and Benefits on the Continuity of Use of Fintech Services

Abstract: New technologies have been driving the global financial market, including fintech companies, which provide disruptive financial services in which information technology is the key factor. The objective of this study is to identify which factors most influence

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Facilitators and Barriers faced by Mobile Payment Fintechs in the Brazilian Context

Abstract: Fintechs have created a new global financial reality, providing access to services that were previously provided only by banks. This article aims to identify facilitators and barriers faced by mobile payment fintechs for their entry and development in the Bra

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A Model of Influential Factors in Franchise Operations

Abstract: The objective of this theoretical essay was to construct a model of those factors that might at any time have an influence on the operation of a franchise unit. In order to do so, we studied and assessed articles and books between 2014 and 2019 that contain a

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Open Innovation Strategies and Appropriability in Knowledge-Intensive Business Services: Evidences and Implications in the Brazilian Context
Eurico Sprakel Andre Machado

Abstract: This paper analyzes open innovation strategies and their implications on appropriability and performance in Knowledge-Intensive Business Services (KIBS) firms which operate in the Brazilian market. This is cross-sectional research relying on the survey method

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Influence of the Diagnostic and Interactive Use of the Budget on Managerial Performance Mediated by Organizational Commitment

Abstract: The objective of this study is to evaluate the influence of the diagnostic and interactive use of the budget on managerial performance, as mediated by organizational commitment. A survey was carried out using Brazilian textile industry companies as a populati

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Attributes of a Relationship Management Model for the Public Sector (CiRS Exec)
Júlio Medeiros Gisela Demo

Abstract: The New Public Management has encouraged the adoption of managerial tools by the public administration. In this context, the Citizen Relationship Management (CiRM) strategy allows for the improvement of the relationship with citizens and encourages citizenshi

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