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Resilient performance faced with a period of economic crisis: Integrated model of conceptions and research strategy

Abstract: Purpose: This study seeks to design an integrated model of concepts for research on organizational resilience in a period of economic crisis and synthesize strategy for an empirical approach.Originality/value: By recognizing economic recessions as crisis even

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Social customer relationship management and organizational resilience of Brazilian microenterprises during the Covid-19 pandemic

Abstract: Purpose: To measure the impact of using social media as a management tool (social customer relationship management) on the organizational resilience of Brazilian microenterprises during the Covid-19 pandemic cri

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How to measure organizational resilience? Validating a simplified model
Alã Y. P. Santos Renata G. Spers

Abstract: Purpose: This study sought to analyze the elements that compose the resilience of organizations when facing a disruptive event, using as context the crisis caused by Covid-19.Originality/value: The study of organizational resilience helps us to th

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Perception of entrepreneurs regarding public policies in fighting Covid-19

Abstract: Purpose: The research analyzed the perception of entrepreneurs in the cities of São Paulo and São Luis regarding if the public policies implemented during the pandemic were sufficient to face the Covid-19 crisis and how they contributed to t

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Leaders in the pandemic: Contributions to the literature on leadership in organizations in extreme contexts
Beatriz M. B. Braga Vanessa M. Santos

Abstract: Purpose: The Covid-19 pandemic triggered a crisis and required measures such as social distancing that have challenged the effectiveness of leadership theories and led some authors to suggest that the practice and theory of leadership are no

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Vale tudo: Action strategies for Vale after the Córrego do Feijão dam criminal disaster

Abstract: Purpose: This article aims to analyze the strategies used by Vale during the first two years after the Brumadinho dam disaster to deal with criticisms from civil society in the face of the consequences caused by the rupture.Originality/value: The

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