2011, 21 (42)
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Some reflections on my career, publishing, and contributing significantly to a field
A. Parasuraman.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Liberating services customers: The 21st century challenge
Raymond P. Fisk.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Quality tools and techniques, EFQM experience and strategy formation. Is there any relationship? The particular case of Spanish service firms
Lorenzo Revuelto-Taboada, Teresa Canet-Giner, Francisco Balbastre-Benavent.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Accountability and governance in local public services: The particular case of mixed companies
Nuno Ferreira da Cruz, Rui Cunha Marques.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Analytical solution to the circularity problem in the discounted cash flow valuation framework
Felipe Mejía-Peláez, Ignacio Vélez-Pareja.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Colombian ADRs: Why so few?
Maximiliano González, Alexander Guzmán, María Andrea Trujillo.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Perceived service quality in electronic commerce: An application
Edison Jair Duque-Oliva, Carlos Alberto Rodríguez-Romero.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Financial planning and access to financing in small and mediumsized companies in the Venezuelan manufacturing sector
Mary A. Vera-Colina, Guillermo Rodríguez-Medina, Zuray Melgarejo-Molina.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Innovation patterns and intellectual property in SMEs of a developing country
Clemente Forero-Pineda, Daniella Laureiro-Martinez, Alejandra Marín.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Influence of information technology management on the organizational performance of the small and medium-sized enterprises
José Melchor Medina, Jesús Lavín, Alberto Mora, Isabel de-la-Garza.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Organizational and territorial cultures in Chilean journalism
Claudia Mellado, Claudia Lagos.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Looking for the audiences: The effect of using partial counterprogramming and a friendlier style of news presentation
Rodrigo Uribe, Cristian Buzeta, Daniel Hurtado.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Impact of quality improvement tools on the performance of firms using different quality management systems
Iñaki Heras, Frederic Marimon, Martí Casadesús.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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Leadership in public management: Some theoretical and methodological considerations
Manuel Villoria, Ángel Iglesias.
INNOVAR. Revista de Ciencias Administrativas y Sociales
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