REVIEW ARTICLE
Received: 12 October 2022
Accepted: 24 January 2023
DOI: https://doi.org/10.53886/gga.e0230004
Abstract: This scoping review sought to identify, synthesize, and assess the available evidence on the aims and effects of interventions used by health professionals in older adults with low levels of health literacy. Relevant articles were selected from the databases from April 2017 to April 2020. The Joanna Briggs Institute Manual for Evidence Synthesis was used for conducting this scoping review, and a total of 22 studies were reviewed. The positive effects observed for each type of intervention, yielding significant results for some of the outcomes and improvements in intragroup scores, demonstrated that the interventions had good acceptability by older adults with limited health literacy. However, we were not able to determine which intervention strategies had a significant positive effect on health outcomes in these patients. Further highquality randomized clinical trials employing greater methodological rigor for assessing results are needed to elucidate the potential benefits of interventions in this population.
Keywords: Cognitive aging, health literacy, health personnel.
Resumo: Uma revisão de escopo foi conduzida para identificar, resumir e avaliar a evidência existente sobre os objetivos e efeitos das intervenções utilizadas por profissionais de saúde em idosos com baixo letramento em saúde. Artigos relevantes foram selecionados de bases de dados entre abril de 2017 a abril de 2020. Os autores consultaram o manual de síntese de evidências do The Joanna Briggs Institute para a condução desta revisão de escopo. Ao final, foram selecionados 22 estudos. Os efeitos positivos observados para cada tipo de intervenção, produzindo resultados significativos para alguns desfechos e melhoria na pontuação intragrupos, demonstraram que as intervenções têm boa aceitação por parte dos idosos com baixo letramento digital. No entanto, não foi possível concluir quais estratégias tiveram efeitos positivos significativos para melhoria de desfechos em saúde nesses pacientes. Futuros ensaios clínicos randomizados de alta qualidade com rigor metodológico para avaliação dos resultados são necessários para elucidar os potenciais benefícios das intervenções para essa população.
Palavras-chave: Envelhecimento, letramento em saúde, pessoal de saúde.
INTRODUCTION
Functional health literacy, defined by the term health literacy, constitutes a multidimensional concept that has evolved in recent decades. Typically construed as the application of a set of skills to access, understand, and assess information and take appropriate health-related decisions for oneself, one’s family or community, health literacy has become an important determinant of health and outcomes.1,2,3 Low patient literacy can negatively influence a number of health outcomes, including medication adherence,4 chronic pain management,5 knowledge on disease,6 need for care and hospitalization in chronic disease,7 and mortality.8
It is important to consider aging in the health context, particularly in relation to low levels of functional health literacy. Older adults are among the health care users most impacted by low functional health literacy. The effect of low literacy is also greater in situations of chronic disease, which require long-term care, as well as in low-income and low-education settings.9,10 Health literacy is negatively associated with age11,12 and cognitive decline.13 In older adults, low health literacy acts as a progressive barrier to an individual’s involvement in protection behaviors and health promotion, as well as to the control of acute or chronic conditions.11
However, it is important to bear in mind that functional health literacy is not a non-modifiable condition, but a health determinant that should be exploited in practice by health professionals from the field to help enhance an individual’s self-care skills.14 In this context, some authors13,15,16,17 highlight the health-related materials produced to inform, guide, and prepare patients for self-care, which are often written for a level exceeding the average reading skills of the lay public. This scenario can have disastrous consequences in situations of low health literacy and act as a confounder when studying the concept. Therefore, health care should also center on the communication skills of health professionals in facilitating the understanding of information and promoting active engagement of individuals, as well as be sensitive to the settings in which health actions are implemented.3
Improving the quality of health care services involves implementing strategies aimed at measuring health outcomes. To achieve this goal, strategies and interventions appropriate for individuals with low functional health literacy are important and require professionals to have skills and knowledge in this area.6 These strategies, if well planned and targeted, lead to improved health literacy skills, particularly regarding the health of older adults and management of chronic diseases. These benefits can extend to include patient self-care management, positively impacting communication, treatment compliance, and health status, translating to greater life satisfaction for older patients and a lower cost burden for health systems.11,18
Understanding the impact of functional health literacy on health outcomes in older adults is vital to providing effective care.9 In this context, previous interventions involving health literacy have sought mainly to make health information and services more usable.19 To achieve this goal, health professionals should have the necessary knowledge and skills to promote health literacy among their patients,20 ensuring that they are actively involved in self-care.
Given the social gradient of the older contingent of the population, which owing to a higher vulnerability calls for adaptation in the delivery of health care services, the objective of this study was to identify, synthesize, and assess the available evidence on the aims and effects of any interventions used by health professionals in older adults with low health literacy.
METHODS
A scoping review or mapping review is commonly used to clarify definitions and conceptual boundaries regarding a particular field or area when an extensive body of literature is heterogeneous in nature and not amenable to accurate systematic reviewing.21 The Joanna Briggs Institute (JBI) Manual for Evidence Synthesis was consulted for conducting this scoping review. The review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analysis Extension for Scoping Reviews (PRISMA-ScR) and previously published recommendations on scoping review methodology.22 The study centered on addressing the research question devised based on PCC (problem/population, concept, and context): what were the interests and effects of interventions used by health professionals in older adults with low health literacy in relation to the usual means of promoting self-care in randomized clinical trials? As recommended, the protocol was initially pre-registered on the International Prospective Register of Systematic Reviews (PROSPERO, CRD42018087014). However, after identifying a broader question on this topic, the authors opted for a scoping review. As we recognize this as a protocol deviation, it should be known that the deviation did not significantly impact the accuracy or reliability of the obtained data.
Population
The review involved community-dwelling and hospitalized older adults aged ≥ 50 years with a low literacy level and chronic disease.
Concept
Functional health literacy, defined by the term health literacy, is typically construed as the application of a set of skills to access, understand, and assess information and take appropriate health-related decisions for oneself, one’s family or community. Health literacy has become an important determinant of health and outcomes.
Context
The context entails a framework which investigated community-dwelling and hospitalized older adults with a low literacy level who underwent any interventions by health professionals to address chronic diseases.
Search strategy
The databases searched were Medline (via PubMed), COCHRANE library, PsycINFO, SCOPUS, Web of Science, Scientific Electronic Library Online (SciELO), Latin American and Caribbean Health Sciences Literature (LILACS), and Banco de Dados em Enfermagem (BDENF). The search strategy entailed the use of health descriptors (descritores da saúde — DeCS) and medical subject headings (MeSH), in their possible permutations, using the Boolean operators AND/OR: health literacy and health personnel. Although the problem (P) was related to older adults with low health literacy, we decided not to include the MeSH descriptor “aged” (entry term “elderly”) in the search because it acted as a limiter. The references of articles included in the review, and of other relevant reviews, were hand-searched.23,24 The article selection process began in December 2017 and was finalized in April 2020, where the year 2000 was defined as the lower limit for publication dates. The search strategy used in the Medline database (via PubMed) is outlined in Table 1.

Study selection
After reading article titles and abstracts, the studies were screened according to eligibility criteria for inclusion:
a) studies involving older adults aged ≥ 50 years — the age bracket for older adults was broadened to reflect the importance of health promotion and disease prevention in individuals aged under 60 years25 (population);
b) original study articles in which health professionals planned, applied, or evaluated interventions in older adults with low health literacy (concept);
c) randomized clinically controlled trials (type of evidence source);
d) community-dwelling and hospitalized older adults aged 50 years and over (context); and
e) articles published in Portuguese and English.
Exclusion criteria included:
a) studies involving the planning, application, or evaluation of health education interventions but not drawing on the health literacy concept, despite including older participants;
b) non-clinically controlled trials, discussion articles, editorials, summaries, notes, books, book chapters, abstracts presented at conference proceedings, dissertations, theses, qualitative studies, bibliographic studies, documental (desk)-based studies, case studies, and surveys.
Study selection was performed by searching the scientific databases and identifying potential studies based on titles, abstracts, and keywords. The authors used Rayyan (https://rayyan. qcri.org), a web and mobile app for systematic reviews, to analyze the articles’ titles and abstracts.26 If they disagreed, a third author was consulted. The articles retrieved were then screened by reading the full texts. Selection differences were discussed and resolved by consensus. When no consensus could be reached, a third researcher was consulted to deliberate on the issue.
RESULTS
The flowchart of the study selection process is depicted in Figure 1. After removing duplicates, 2939 records were screened based on their titles and abstracts. A total of 134 studies were eligible for full-text review. Finally, 22 studies were included in the present review.27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48

Study type
Regarding the study types, 21 of the included articles were randomized clinical trials27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47 and 1 was a mixed method study involving qualitative and experimental research.48
Assessment of health literacy
Among the studies that assessed health literacy, 2 (10.53%) used the results to select the study sample which comprised older adults with low health literacy.27,28 Low or limited health literacy levels were found in many studies.29,30,31,32,33,34,35,36 A longitudinal study found major disparities in scores among individuals of different ages, skin colors, and genders.37
Population
Most of the included studies involved community-dwelling older adults27,28,39,30,31,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48 and 1 study involved hospitalized patients.32
Methodology
The interventions employed different technical resources and methodologies. Approaches included cognitive training sessions; 38,45 an individual self-management educational intervention; 32,35,40 group sessions;31,48,49 the use of FamLit (a family-focused strategy);39 written material containing practical accessible information about the health/disease status of the target participants,40,41,43 complemented by consultations with professionals;37,40,41,44 the use of graphically-enhanced interventions; 34,35 written material;40,41,43 and the use of telemedicine or telephone for educational interventions or support/follow-up.27,28,29,30,31,41,42 Some interventions employed tailored interventions via an iPad app (mPATH-CRC) as a tool for improving colorectal cancer screening rates,33 as well as the digital Medtable tool34 and the “Talking Pill Bottles” device37 for pharmacy care. Some studies used graphically enhanced interventions34,35 and audiovisual education.46
Duration of intervention
The period for which strategies were applied varied from 1 month,32 3 months,37,47 6 months,38,39,40,46 7 months,42 or 9 months41 up to 1 year,30,31,34,36,43,44,48 18 months,35 2 years,27,28,33 4 years,29 or 10 years.45
Follow-up
With regard to intervention follow-up, most studies assessed results biweekly;47 every 14 days;32 at 3 weeks, 3 months, and 6 months;46 at 11 and 35 months;45 at 2 to 8 weeks;35 monthly;30,37,40,48 at 2 to 9 months;44 every 3 months;38 at 3 to 6 months;34 at 4 to 6 months;33 every 6 months;28,29,39 at 6 and 12 months;31,43 at 6 and 24 months;27 at 7 months;42 and after 1 year.36,41 One longitudinal study involved assessments shortly after intervention and again at 1, 2, 3, 5, and 10 years post-intervention.37
Aim of interventions
Concerning the aims of interventions, 11 studies focused on managing older adults with cardiovascular diseases such as hypertension27,28,29,37,44,48 and heart failure (HF),30,31,32,41,47 3 involved interventions for older patients with diabetes mellitus, 29,34,42 2 focused on colorectal cancer screening,33,39 2 aimed to improve health literacy in older patients,38,45 and 1 study aimed to improve the management of radiation therapy side effects.46 In addition, some interventions were aimed at patients with glaucoma,40 psoriatic arthritis,43 and chronic obstructive pulmonary disease.35 The studies that applied interventions in older adults with heart disease sought to improve health outcomes by optimizing treatment, behavior, and blood pressure control, self-management, and by reducing rates of treatment or readmission.27,28,29,30,31,32,36,41,47,49 The strategies planned for older adults with diabetes mellitus sought to improve self-management in care and in controlling blood sugar levels, encouraging behavioral changes through healthy lifestyle choices and self-management of the condition42 and promoting better use of the prescribed medication.34 The studies on cancer employed strategies for increasing screening and self-care behaviors.33,39 However, their primary and secondary outcomes differed methodologically in terms of the means of assessment adopted by the authors, including previously published scales, specific instruments for the investigated condition, or instruments they had devised and published themselves. Adherence to medication and treatment was the most commonly assessed outcome.27,28,29,34,35,36,37,40,41,43,47 Other assessed outcomes included the health knowledge held by participants,27,28,31,38,45 self--efficacy,27,30,37,43,44 quality of life,30,32,41,42 physical and mental health,42,43 and health behaviors.27,28,30,31,42,46 Patientprofessional communication, lifestyle, and social support were measured27 as well as perception of the disease and self-care.42,46 Satisfaction was rated by 5 studies,32,34,41,43,44 one of which measured patient satisfaction with pharmacy services and total direct costs.41 Considering clinical outcomes, 3 studies assessed HF measures,31,32,41 3 studies assessed blood pressure values,27,29,37 3 studies analyzed diabetes control,34,42,44 while 2 studies assessed mortality and all-cause readmission for HF.30,31
Key findings
As to the obtained results, out of the 22 reviewed studies, 3 reported statistically significant differences in primary outcome measures favoring the intervention groups33,38,46 and 5 found significant results for 1, 2, or 3 secondary outcomes. 27,31,35,45,47 Twelve studies reported no statistically significant differences between groups.28,29,31,32,35,36,37,39,40,43,44,46,47 One study observed improvements in primary outcomes at the time of the intervention, but loss of these gains during the post-intervention period.41
Although not all outcomes differed statistically between intervention and control groups, most interventions had a positive effect on intragroup scores, as evidenced by comparisons of baseline vs post-intervention values.
Regarding significant results of interventions, a study investigating adherence to colorectal cancer screening promoted a significant increase in screening rates.33 In the intervention group, 41.3% of the patients underwent fecal occult blood tests, flexible sigmoidoscopy, or colonoscopy, vs 32.4% in the control group (p < 0.003). According to the authors, this result confirmed that a health care provider-directed intervention based on training workshops and individualized feedback on screening rates significantly increased adherence to colorectal cancer screening among older adults treated at a general clinic in a large urban area, supporting wider implementation of this type of intervention. A study addressing self-care behaviors in managing the side effects of radiation therapy in individuals with prostate cancer found that self-care behaviors significantly increased in the intervention group compared to the control group from baseline to 6 months (p = 0.05).46 Another study, assessing patients’ general health status, self-management skills, and disease-management abilities identified an interaction between time and group (p < 0.001), as well as statistically significant differences between the 2 groups for some variables in controlling behavioral risk factors such as drug compliance, physical activity, and diet (p < 0.05).48
Notable significant results for intervention groups include some actions centered on patients with HF, such as a study that applied the American College of Cardiology Patient Navigator Program.32 There was a statistically significant difference in HF specific education (p = 0.0002), and documented education increased by 59% in the intervention group. In addition, there was a statistically significant increase in 14-day follow-up visits scheduled prior to discharge in the intervention group (p = 0.0044). The results showed that, out of the scheduled appointments, patients included in the Navigator program were more likely to follow up with a cardiologist (56.8%) than the control group (18.6%). The use of this program in the discharge process resulted in a 53.2% decrease in the number of patients discharged without a scheduled follow-up visit. Another study,30 which compared the efficacy of a HF self-management program in the intervention group relative to the control, although only statistically significant for self-care behavior in terms of weight measurement, showed intragroup improvements in knowledge (mean difference in scores of 12 percentage points) (p < 0.001) and self-efficacy (mean difference in scores of 2 percentage points) (p = 0.0026). Differences were also found for mortality and hospitalization rates, which were lower among patients in the intervention group. The intervention group also had improved results in a study assessing knowledge and blood pressure reading;37 significantly higher scores were seen at day 90 post-intervention compared to baseline (p < 0.001). Regarding the self-efficacy of intervention participants, the study that tested the effect of a product named “Talking Pill Bottles”37 (a device with a base sized to accommodate most common prescriptions and a 60-second recording capacity) found that 101 of the 134 participants reported the highest level of confidence when faced with a situation of not having someone to remind them to take their medication (M = 2.73, maximum score 3.0).
Self-efficacy, a secondary outcome of a study that applied an intervention for improving blood pressure control,27 showed a significant increase after treatment in the intervention group from baseline to 6-month follow-up, whereas it showed a decrease in the usual care group (p = 0.007). Another study, aimed at enhancing health outcomes in patients with arthritis, assessed the self-efficacy variable both at baseline and 6 months post-intervention.43 Results showed an improvement in the intervention group from baseline to 12 months when compared to the standard care group. Differences between groups were statistically significant at 6 and 12 months (p = 0.05). By contrast, a study evaluating post-visit self-efficacy scores of diabetes patients found no significant difference between intervention and control groups (p = 0.60).44 According to the authors, the absence of a difference in self-efficacy scores between the intervention and control groups suggests that the management strategies employed by physicians needed to be reinforced over patient visits.
Regarding health literacy levels, one of the studies aimed at improving them found a significant result for the total health literacy score on 4 dimensions (health knowledge, health beliefs, health behaviors, and health skills) in the intervention group relative to the control group (p < 0.005).38 Although detecting differences in health literacy between subgroups was not necessarily a goal of the other studies, some of them included analyses of subgroups according to literacy. For example, a study on HF self-management demonstrated that, among other outcomes, the lower rate of hospitalization or death in the intervention group was greater for patients with low literacy.30 In a study aimed at reducing HF readmission rates,32 the intervention was tailored to the patient’s health literacy and social needs. The results showed a strong correlation between the education intervention and readmission rates, which were lower in the group receiving the intervention and almost reached statistical significance (p = 0.15).
In one study,40 aimed at improving glaucoma medication adherence, individuals with inadequate or marginal health literacy skills were more likely to report a physical disability that made proper drop instillation more difficult (p = 0.020). However, the number of days without medication in the 6 months following enrollment was similar in the control and intervention groups. For each literacy level, the number of days without medicine was lower in the intervention than in the control group, and the magnitude of the difference increased as literacy decreased.
Another study,33 investigating colorectal cancer screening, found that among patients with health literacy skills corresponding to a reading level of less than ninth grade, screening was completed by 56% of those in the intervention group vs 30% of those in the control group (p < 0.01/[p = 0.002]). However, another study34 found that patients who received the intervention had greater knowledge about indications for medications, irrespective of literacy status. One study42 found evidence that the health literacy intervention could have a positive impact on patients’ mental health, while another randomized controlled trial found, in the literacy subgroup, greater improvement among patients with chronic obstructive pulmonary disease with low literacy compared to those with higher literacy.35 The results of one of the studies suggested that the intervention was well accepted by patients with low health literacy.37 The main characteristics of the included studies can be found in Table 2.27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48

DISCUSSION
This review aimed to map evidence literature on the interests and effects of interventions used by health professionals in older adults with low health literacy in relation to the usual means of promoting self-care in randomized clinical trials. All the articles included in this review were published internationally, pointing to the need for more studies exploring this issue in Brazil. In the present scoping review, the interventions focused predominantly on disease and its management for improving behaviors such as adherence to medication and health outcomes. The results also revealed a dearth of actions aimed at promotion and prevention in this area and with a wider impact on the living, socioeconomic, and environmental health conditions of older adults, as these issues were not addressed by the studies included in this review. This understanding is congruent with the recognition that healthy aging goes beyond the absence of disease,25 calling for the replacement of curative models by integrated care centering on the needs of the aging population and considering the environments in which this population lives and interacts, including a better quantification of resources and costs.
Regarding the effects of interventions, few results proved to be statistically significant, ie, favorable for older adults with low functional health literacy and with potential to positively affect the health of these individuals. Given that the results suggested subtle benefits of interventions, these gains warrant further confirmation in larger studies with better methodological quality. The level of health literacy, in most studies, did not appear to be a determinant for the obtained data. However, it is important to note that the instruments used to assess health literacy differed among studies and, although all of them evaluate functional health skills, their associations with age differ and their scores are variable. These findings corroborate a study that suggested that the theoretical understanding of health literacy and aging is hampered by the use of instruments that assess a broad array of different constructs as ‘health literacy”,12 as well as by the use of inconsistent measures of cognitive ability by the few studies examining cognitive processes and a lack of longitudinal studies exploring this topic.
This study has several methodological strengths. Among them, a systematic, comprehensive, and sensitive literature search, study selection, data extraction, and synthesis performed by 2 independent reviewers. As a limitation, it should be noted that this review included studies with community-dwelling and hospitalized patients, which could render comparisons between both groups more difficult. Moreover, different methodologies and durations of interventions may hinder the discovery of key findings. Lastly, the fact that the scoping review was not registered on Open Science Framework as recommended can be considered a limitation as well.
Limitations in many activities of daily life can occur due to the aging process and worsening of chronic diseases. This review points out the need to implement health promotion and disease management approaches that may prevent the exacerbation of chronic diseases that can negatively impact the quality of life of older people. Additionally, self-care strategies that ensure autonomy and independence may avoid costs to the public health system.
CONCLUSION
The reviewed data suggest that the available evidence on the effect of interventions used by health professionals in older adults with low health literacy failed to promote statistically significant improvements in glycemia and hypertension outcomes. Adherence to medication and treatment, followed by self-efficacy and satisfaction, were the most frequently assessed outcomes. However, positive effects observed for each type of intervention, yielding significant results for some of the outcomes and improvements in intragroup scores, demonstrated that the interventions had good acceptability by older adults with limited health literacy. It was not possible, however, to conclude which intervention strategies had a significant positive effect on improving health outcomes in these patients. Further high-quality randomized clinical trials with greater methodological rigor for assessing results are warranted. Future studies should investigate whether interventions provided at inpatient or outpatient settings might offer different outcomes considering the impact of disease severity.
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Notes
This work was supported by the Coordination for the Improvement of Higher Education Personnel (CAPES) through the National Program for Academic Cooperation (PROCAD).
Author notes
Correspondence data Vanessa Alonso – Rua José de Almeida, 331 – Nova Campinas – CEP: 13092-400 – Campinas, Brazil. E-mail: va-alonso@hotmail.com
Conflict of interest declaration
The authors declare no conflicts of interest.